Hi, I'm Rey and I create all the pieces listed on our site, and custom orders. I have tremors in my hands and arms as well as tics. I check the integrity of every piece before it is sent out, but I am aware that things happen!
Refund Policy - 30 Day Refund from date item is received, in unused condition, with no damage.
Replacement - If an item breaks or loses integrity due to Normal Wear And Tear within 30 Days of receiving item; a replacement will be shipped if item is in stock or replaced with same value item.